What is Ledger Live App?

Ledger Live is the desktop and mobile companion application for your Ledger® hardware wallet. It manages crypto accounts, sends/receives assets, installs apps on devices, and connects securely to the Ledger® ecosystem. The Ledger Live Desktop version provides advanced account controls while the mobile app makes on-the-go checks simple.

Download & Install

Always download Ledger Live from official sources. Choose Ledger Live Download for your OS (Windows, macOS, Linux) or the official mobile app stores for Android/iOS. After installing, connect your Ledger® device via USB (desktop) or Bluetooth (supported models) and follow the on-screen onboarding to add or create accounts.

Ledger Live Login & Security

Ledger Live uses a local application password and the physical Ledger® device for transaction verification. You do not enter your recovery phrase into the app. If you forget your password, the app can be reinstalled and accounts restored with the recovery phrase — not via a “password reset” because the recovery phrase is the root secret.

Common Problems & Troubleshooting

Troubleshooting Ledger login Issues: ensure Ledger Live is updated, USB/Bluetooth is enabled, the Ledger® device firmware is current, and the correct browser bridge (when required) is installed. If Ledger Login not working, restart the app and device, try a different cable/port, and check OS permissions.

Error Connecting Ledger Account: this often results from outdated Ledger Live, blocked ports, or firmware mismatch. Reinstall Ledger Live, update firmware via the device Manager in Ledger Live, and retry.

Ledger Account Recovery & 2FA: Ledger® relies on the recovery phrase for account recovery — there is no platform 2FA to reset on the Ledger device. If a third-party service connected to Ledger Live uses 2FA, reset that service’s 2FA via their platform.

Unable to Ledger Trezor: Ledger® and Trezor are separate ecosystems; you cannot directly mix device firmware. Use each vendor’s official apps (Ledger Live for Ledger®, Trezor Suite for Trezor). Manage accounts independently or import compatible public addresses where supported.

When Ledger Live App Not Working

If Ledger Live App not working at all, capture logs (Help → Troubleshooting), temporarily disable firewalls/antivirus (carefully), and consult the Ledger Help Center for platform-specific fixes. For critical issues, contacting official support with logs speeds diagnosis.

Resources

Visit the Ledger Help Center for step-by-step tutorials, firmware update instructions, and official downloads. Never share your recovery phrase; Ledger® staff will never ask for it.

Frequently Asked Questions

1. Where do I safely download Ledger Live?
Only from the official Ledger® website or the official app stores. Verify the domain and SSL certificate before downloading.
2. My Ledger Live login fails — what to try first?
Update Ledger Live, reboot device and computer, try another USB cable/port, and confirm device firmware is current.
3. Can I recover my wallet if I forget my Ledger Live password?
Yes — reinstall Ledger Live and restore accounts using your recovery phrase on a Ledger® device. The recovery phrase is the master key.
4. Ledger Live shows “Error Connecting” — how to fix?
Check firmware and app versions, confirm permissions for USB/Bluetooth, and reinstall Ledger Live if needed. Collect logs for support if unresolved.
5. Is Ledger Live compatible with Trezor?
Not directly. Use separate official apps for each device; some wallets allow importing public addresses but exercise caution.
6. Who do I contact if the Ledger Live App is not working?
Start with the Ledger Help Center and community docs; for unresolved issues, contact official Ledger® support with your logs (never send your recovery phrase).